Maljeev Rafi

Maljeev Rafi has extensive experience in customer support, currently serving as Director of Customer Support at Freshworks since May 2015, following roles of Senior Manager and Manager within the same company. Prior to joining Freshworks, Maljeev held positions at Zoho Corporation from 2008 to 2015, including Manager Product Support, Lead Product Support, and Product Support Consultant. Maljeev began a career in the tech industry at CSS Corp as an Application Engineer from 2005 to 2007. Academic credentials include a Master of Computer Applications from Karunya Institute of Technology and Sciences (2002-2005), a Bachelor of Science in Mathematics and Computer Science from Christ College, Irinjalakuda (1999-2002), and a Pre-Degree in Science from the same institution (1997-1999). Maljeev's foundational education was completed at Don Bosco School, Irinjalakuda (1985-1997).