Michael Spanarella

Michael Spanarella, MBA, is an award-winning Customer Experience leader with extensive expertise in strategic business operations and customer success. They have served as a Principal Customer Success Manager and Director of Customer Experience, working with global organizations such as Disney and Netflix to enhance customer satisfaction and drive revenue growth. With a history of founding best practices in customer success and achieving significant operational improvements, Michael continues to be a sought-after speaker in the industry. They hold a Master of Business Administration from Regis University and have consistently demonstrated a commitment to mentoring emerging leaders in the field.