Minh Bui is an accomplished product leader with extensive experience in AI, automation, strategy, and operations. Currently leading the copilot product line at Freshworks since October 2025, Minh previously served as Senior Director of Product - AI & Automation at Five9 where strategic development of various AI offerings and a focus on self-service drove market success. Prior roles included shaping go-to-market strategies at Cloudflare, launching enterprise programs at Box, and identifying growth opportunities at Ross Stores, alongside strategic consultations at Simon-Kucher & Partners. Minh holds a BA in Economics from Amherst College.
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