N Pradeep

N Pradeep is a results-driven Customer Success Manager at Freshworks, where they manage a $2M ARR SaaS portfolio focusing on renewals and expansions. With over 7 years of experience in the SaaS industry across the US, Canada, and India, they have a proven track record of driving customer retention and revenue growth. Previously, they served as Assistant Manager for Customer Retention at BYJU'S, where they led successful onboarding programs and proactive outreach campaigns. N is known for their data-driven decision-making and ability to build trusted partnerships, and they thrive in mentoring others while fostering a collaborative culture. They hold a Bachelor of Engineering in Electrical and Electronics Engineering from Adhiyamaan College of Engineering.