Rahul J is an experienced AI Staff Product Manager at Freshworks since October 2016, responsible for scaling the Freshservice product for mid-market and enterprise customers, successfully enhancing its position in Gartner's Magic Quadrant. Prior roles at Freshworks included Senior Product Manager, Product Manager, Senior Course Instructor for Freshworks Academy, Lead Partner Sales Engineer, Senior Product Consultant, and Product Consultant, focusing on IT Service Management solutions. Before Freshworks, Rahul J was active in event organization and leadership roles at CEG Tech Forum from April 2012 to March 2016 and holds a Bachelor of Engineering in Manufacturing Engineering from the College of Engineering, Guindy, completed in 2016.
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