Ramanan R is a seasoned software engineer with extensive experience in developing scalable microservices and automation features. Currently serving as a Lead Software Engineer at Freshworks since September 2019, Ramanan has successfully built and optimized the AHT micro-service and managed the Threads Automation feature. Prior to this role, Ramanan contributed as a Senior Software Engineer and Software Engineer at Freshworks, focusing on microservices for Freshdesk and Field Service Management. Ramanan's career began at Zoho Corporation as a Software Developer for the ManageEngine team, where responsibilities included building cloud-based endpoint management software. Ramanan also held a technology internship at Virtusa, working with Talend ETL Tool. Ramanan holds a Bachelor of Engineering in Computer Science from Sri Eshwar College of Engineering.
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