Will Smart is an experienced Solutions Architect at Freshworks since May 2024, focusing on technical and architectural aspects of deals while collaborating with Professional Services and Pre-sales teams. Prior to this, Will held the position of Solutions Engineer at Optimove from January 2022 to March 2023, providing technical Pre-sales support in CRM and Marketing Automation. Will founded and directed Afriverse Logistics (Pty) Ltd from September 2019 to November 2020, managing truck fleet transportation services. Will's extensive experience at Oracle from October 2012 to August 2019 included roles as Senior CRM/CX Solutions Engineer and Solutions Engineer, where responsibilities included empowering digital transformation and delivering customer experience solutions across EMEA. Will holds a BSc in IT Management for Business from the University of Greenwich and A Levels from The Kett 6th Form College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices