Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment. 

Information Technology

Freshworks

Freshworks' headquarters in San Mateo, CA, United States

This department focuses on the design, development, testing, and maintenance of software applications and systems.

Software Development

This department focuses on driving revenue growth through account management, client relationships, and business development initiatives.

Sales and Business Development

This department focuses on overseeing the development, design, and marketing of products to ensure alignment with company strategy and customer needs.

Product Management

This department focuses on ensuring customer satisfaction and engagement throughout the customer lifecycle.

Customer Success

The Sales Team at Freshworks is dedicated to driving revenue growth by engaging with potential customers and forging strong relationships with existing clients. They work collaboratively to identify business opportunities, tailor solutions to meet client needs, and ensure effective communication and support throughout the sales process. By leveraging the company's intelligent customer engagement software, the team aims to deliver exceptional value, facilitating customer satisfaction and long-term partnerships.

Sales Team

This department focuses on maintaining and enhancing client relationships through dedicated technical support and account management.

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Other teams

Sales and Business Development

Product Management

Customer Success

Sales Team

Technical Account Management