RS

Rae Smith

Sr IT Support Analyst at Freudenberg Medical

Rae Smith has a diverse work experience spanning several industries. Rae joined Freudenberg Medical in 2014, where they worked as a Sr IT Support Analyst. In this role, they assisted with network infrastructure, ensured maximum availability of data and voice services, maintained up-to-date documentation, and mitigated risks presented by virus threats. Prior to this, Rae worked at Bank of America from 2006 to 2014. Rae served as an Analyst II-Telecom Analysis- Team Lead, where they handled data and voice communication requests and worked on analyzing situations and data. Rae also worked as a Senior Analyst, Non Trading Support during this time. Before joining Bank of America, Rae gained experience at Bank of America Merchant Services as an Analyst 1, Systems Operations. Rae also worked at National Processing Company as an EOC Analyst, IT Help Desk Technician, and gained other valuable experience.

Rae Smith attended Jefferson and Technical Community College from 1987 to 1989, where they studied Business, Management, Marketing, and Related Support Services. In 2013, they enrolled in Jefferson Community College in Kentucky to pursue a Bachelor of Science in Information Technology, with their studies in this field still ongoing.

Links

Timeline

  • Sr IT Support Analyst

    July, 2014 - present