Jean Santos

Jean Santos is a professional with a diverse background in IT roles at companies like Friendsurance, Loggi, UOL, IBM, and Diebold Nixdorf. Throughout the years, Jean has gained experience in areas such as site reliability engineering, system administration, process analysis, technical support, and field technician roles. With a strong foundation in ITIL v3 methodology, Jean has successfully streamlined workflows and enhanced productivity in various organizations. Additionally, Jean holds a degree in Informatics from ETEC Albert Einstein.