Ms. Chen started her hospitality career while earning her BS in Hospitality and Tourism Management from San Francisco State University. She had previously held different roles at international brands such as Sofitel Hotel, Grand Hyatt, and Booking.com. Prior to joining Friendwell, Ms. Chen managed more than 100 properties that ranged from hostels to luxury hotels and was able to analyze market trends and provide suitable solutions and strategies to hotel partners that maximized revenue.
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