Natalia Cruz-Hendricks

Natalia Cruz-Hendricks is a seasoned professional in organisational change and development, currently serving as a Senior Organisational Change and Development Advisor at Fire and Rescue NSW since March 2022. Previously, Natalia held various roles at South Western Sydney Local Health District, where responsibilities included overseeing organisational development and culture initiatives and managing injury rehabilitation for staff. Prior experiences also include positions at NSW Ambulance and Juvenile Justice NSW, focusing on injury management and workers' compensation. Natalia holds a Graduate Certificate in Psychology in Business and Management from Curtin University and has advanced degrees in Human Resources Management and Industrial Relations from Western Sydney University, complemented by a Certificate IV in Training and Assessment from TAFE NSW.