Ashley Novak

Ashley Novak is a seasoned professional in client operations and customer service, currently serving as the Sr. Client Operations Manager at Front Gate Tickets since January 2020. In this role, Ashley is responsible for the creation and management of ticketing for major music festivals across the United States, ensuring seamless communication with promoters and overseeing all aspects of the fan ticket experience. Prior experiences include administrative support at Samsung Austin Semiconductor and various roles within the Texas Stars Hockey Club, where Ashley excelled in client management and team development. Additional experience includes positions with D.C. United, Cleveland Cavaliers, Ohio University Athletics, and marketing internship roles, all contributing to a strong foundation in event management and customer engagement. Ashley holds a Bachelor of Science in Journalism from Ohio University.