Sol Morales is an experienced professional in customer success and onboarding, currently serving as Onboarding Manager at Front since July 2022, a company specializing in customer communication solutions. Prior to this role, Sol worked at Mindsay as a Customer Success Manager, managing a portfolio of 18 accounts and focusing on AI-based conversational solutions. Earlier experience includes positions as Customer Success Manager at Aivo, where responsibilities centered on client onboarding for AI-driven customer service technologies, and as a Linguist at Mindsay, contributing to AI chatbot training through linguistic services. Sol's career began with interpreting and translating for Vorterix.com, along with serving as a student-assistant at Universidad Nacional de Córdoba, supporting English language education. Sol holds a Bachelor's Degree in Translation, Interpreting, and Linguistics from Universidad Nacional de Córdoba and completed a semester abroad in Linguistics, Literature, and Translation at Universidad Autónoma de Madrid.