Heather Thigpen

Heather Thigpen, CSPO, is an accomplished Program Manager at Frontdoor, Inc. since April 2020, with extensive experience in business systems analysis and product operations. Previously, Heather served as Director of Product Operations at Cherwell Software and held various senior roles at IHS Markit, where notable achievements included leading a global SalesForce implementation and expanding Dynamics CRM functionality significantly. Heather's background also includes key positions at Oracle and PeopleSoft, focusing on CRM systems and project management. An early career at J.D. Edwards and Spectrum Human Resource Systems contributed to a robust foundation in sales, marketing, and technology initiatives. Heather earned a Bachelor of Science degree in Business Management from Rutgers University.