Matt Jones

Matt Jones is a Director of Program Management with extensive experience in operations management within the consumer services industry. They served as a Senior Program Manager in the Non Warranty Division at Frontdoor, Inc. from 2019 to 2025, where they led network expansion and managed vendor relationships across 75 major markets. Prior to that, they held various roles at American Home Shield, including Contractor Relations Manager and Customer Relations Representative, focusing on contractor performance and customer service. Matt earned a Bachelor's degree in Organizational Leadership from The University of Memphis between 2017 and 2020.