Kelsey Mercer

Kelsey Mercer's work experience includes various roles in different companies. Kelsey started their career at Campus Living Centres as a Resident Advisor, where they were responsible for maintaining a safe and welcoming environment for students living in residence. Kelsey also planned and executed events for students and worked with college professors and employees to provide mentoring events. Kelsey then moved on to work as a Night Auditor and Customer Service Representative/Supervisor at Campus Living Centres, where they managed student accounts, performed night audits, and maintained the front desk. Kelsey also worked as a Customer Service Representative at TELUS, where they educated clients on company plans, promotions, and devices, and provided troubleshooting and support. Kelsey also gained event planning experience as an Event Planner and Group Sales at Bingemans, where they organized and executed group events. Kelsey then worked as an Assistant General Manager at GoodLife Fitness before joining 360insights, where they held roles such as CHB, Client Success Manager, Senior Manager of Operations Success, and Director of Client Services.

Kelsey Mercer completed a Business Marketing Diploma at Conestoga College from 2010 to 2014. Prior to that, they obtained a Highschool Diploma from Sinclair Secondary School from 2006 to 2010. Kelsey has also obtained various certifications from LinkedIn in areas such as coaching, time management, mental health, and data analytics, all in the year 2022.