John Lass is Executive Vice President & Chief Transformation Officer, designated with leading Frontier's multi-year program to improve the customer experience, build our product line and grow the company. He reports to the Chief Executive Officer.
Previously, he led Frontier's Field Operations team. Before this, Mr. Lass was President of Frontier's Central Region, comprising Illinois, Indiana, Iowa, Michigan, Minnesota and Nebraska.
Mr. Lass' tenure with Frontier includes a variety of operating roles as well as leadership of integration activities related to significant mergers and acquisitions. He served as Vice President of Revenue Assurance and as Regional Operations Vice President, Vice President and General Manager of Citizens Utilities Vermont Electric Division and held operations positions in New York and the Midwest with Frontier, GTE and Contel.
He earned a B.S. in Civil Engineering from Iowa State University in Ames, Iowa and an Associates of Arts Degree from Iowa Central Community College.
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