Mercy
Joe Kelly serves as Mercy’s Executive Vice President, Office of Transformation. His role involves aligning and overseeing strategy, functions, and initiatives that are critical to business model transformation. These include Business Intelligence & Operational Strategy, Contact Center Strategy, Data Management & Analytics, Digital Acceleration, Integrated Marketing, Information Technology, and Platform/Experience Transformation.
Kelly joined Mercy in 2014 as senior vice president and chief marketing officer. Prior to that, he served as senior vice president of international marketing at Aetna, one of the nation's leading health care benefits companies. Previously, the majority of Kelly's career was in financial services, leading worldwide strategic marketing and sales effectiveness efforts for Swiss Re’s commercial business and General Electric’s global asset protection and industrial risks businesses.
Kelly holds a master’s in business administration from the University of Notre Dame and a bachelor’s in marketing from DePaul University and studied at the Universidad de Alberto Hurtado in Santiago, Chile.
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Mercy
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Mercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic.