Luke Homerin is an experienced professional in engineering and management, currently serving as the Director of Engineering at Frontier Communications since August 2012. In this role, Luke leads a team focused on Ethernet and Managed Service implementation, emphasizing the improvement of key SLA benchmarks and efficient customer delivery. Previous positions at Frontier include Process Engineering Manager, Manager of Carrier Support, Senior Analyst in Carrier Metrics and Escalations, and Analyst in Carrier Assurance Team, showcasing a consistent focus on driving performance metrics and enhancing processes. Additionally, Luke managed operations at Mama Mia's Restaurant, overseeing a diverse staff and various management responsibilities. Luke holds a Bachelor of Science degree in Business and English from SUNY Geneseo, obtained in 2010.
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