Laken Hermiston

Laken Hermiston is an experienced marketing and ecommerce professional with a background in strategic social media management and customer engagement. Currently serving as an Ecommerce Specialist at Frontier Co-op since January 2023, Laken has previously held roles such as Ecommerce Coordinator and Social Media Director at Archie's Brake & Quick Lube, where innovative social media strategies led to a 53% increase in customer interactions. Laken's experience also includes a CX Marketing Internship at Transamerica, focusing on digital retirement enrollment processes and lead generation, as well as a Public Outreach Specialist position at the University of Iowa Pomerantz Career Center. Laken holds a Bachelor of Business Administration in Marketing Management from the University of Iowa, complemented by a Leadership Certificate, and has contributed to various community initiatives throughout earlier career roles.