Emma Burrows is a professional with extensive experience in publishing and customer service. Currently serving as a Publishing Specialist in Peer Review at Frontiers since March 2022, Emma has a diverse background that includes roles at South West Water, where responsibilities spanned from Customer Care Advisor to Training and Quality Specialist, held from June 2017 to March 2022. Emma's experience also includes seasonal customer service roles at Event Network, Inc. in the Bristol Zoo Gardens and various positions at Sitel, where Emma focused on customer service for clients like New Look and John Lewis. Emma holds a Bachelor of Arts in English from the University of Exeter, completed in July 2017, and possesses foundational qualifications from Merchants' Academy.
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