Provide reliable, efficient and high quality drinking water and waste water services .

Sustainability

South West Water

South West Water's headquarters in Exeter, United Kingdom

Kirsty Harris

Stephen Bird

Jay Harris

Dr Stephen Bird

David Swiggs

Jessica M.

The Engineering Team at South West Water is responsible for designing, optimizing, and maintaining systems that ensure the efficient delivery of drinking water and wastewater services. They collaborate on projects related to operational technology, hydraulic modeling, and process regulation, while overseeing the maintenance and performance of engineering assets. Additionally, this team ensures compliance with regulations and continuously seeks innovations to enhance service quality and sustainability.

Engineering Team

The Project Management and Implementation Team at South West Water is responsible for overseeing and executing a variety of projects aimed at enhancing the efficiency and quality of water and wastewater services. This team coordinates cross-functional efforts, manages project timelines and budgets, and ensures adherence to regulatory and environmental standards, ultimately driving innovation and improvement in service delivery for customers. Through effective leadership and collaboration, they facilitate the successful implementation of strategic initiatives across the organization.

Project Management and Implementation Team

The Human Resources and Talent Acquisition Team at South West Water is dedicated to attracting, developing, and retaining top talent to support the delivery of high-quality drinking water and wastewater services. This team is responsible for managing recruitment processes, facilitating employee training and development, and enhancing employee engagement, ensuring that the organization has the skilled workforce needed to operate efficiently and meet regulatory standards. Additionally, they play a key role in promoting early career opportunities and fostering a positive workplace culture.

Human Resources and Talent Acquisition Team

The Data Science and Analytics Team at South West Water harnesses data to optimize drinking water and wastewater services. They utilize advanced analytics and machine learning to identify trends, enhance operational efficiency, and drive data-informed decision-making. By analyzing various data sources, the team supports initiatives such as leak detection, program performance monitoring, and improving customer insights, ultimately ensuring high service quality and reliability.

Data Science and Analytics Team

The Customer Service and Support Team at South West Water is dedicated to enhancing the customer experience through effective communication, issue resolution, and data-driven insights. This team manages customer interactions, resolves complaints, and ensures seamless service delivery by collaborating across departments. They also focus on stakeholder engagement and continuous service improvements, ensuring that customers receive reliable support for all their drinking water and wastewater needs.

Customer Service and Support Team

This department oversees the planning, execution, and completion of projects to ensure they meet objectives and stay on schedule.

South West Water

Org chart

Teams

Engineering Team

Project Management and Implementation Team

Human Resources and Talent Acquisition Team

Data Science and Analytics Team

Customer Service and Support Team

Project Management

Offices

South West Water

Org chart

Teams

Engineering Team

Project Management and Implementation Team

Human Resources and Talent Acquisition Team

Data Science and Analytics Team

Customer Service and Support Team

Project Management

Offices

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