Thomas Leber

Director Customer Experience at Frontiers

Thomas Leber is an experienced executive with a robust background in customer experience, digital innovation, and business management. Currently serving as the Director of Customer Experience at Frontiers since December 2022, Thomas previously held the position of CEO at Sportadvisor, focusing on building a digital platform for active lifestyle management. Prior to that, Thomas was the CEO at Keen Innovation AG, where digital banking innovations were prioritized. Thomas also contributed as an Investor and Board Member at Visionarity, enhancing individual health through digital tools. Earlier roles include Director of Service Transformation and Director of Customer Experience at Sunrise Communications AG, significantly improving customer satisfaction metrics, as well as a Product Manager at 1&1 Internet AG and Head of CRM/Community at wallstreet:online AG, both of which underscored a focus on product innovation and community building. Thomas holds a Dipl. Betriebswirt FH in Business from Fachhochschule Heidelberg and has furthered education at Saïd Business School, University of Oxford.

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