Karen Whitaker

Karen Whitaker is an experienced Client Services Manager at Frontline Managed Services, with a proven track record of leadership, management, and process improvement. Previously, Karen held positions such as Project Manager during a brief tenure seeking employment opportunities and Dispatch Supervisor at MTM, where responsibilities included managing a team of over 22 direct reports while utilizing Salesforce and SRSS reports to optimize operations. Karen's background also includes significant experience as a Task Supervisor at SERCO, overseeing human resources responsibilities for 67 employees, and a role as a Debt Collector at Client ServicesInc. Academically, Karen holds a Master of Science in Industrial and Organizational Psychology from Purdue Global and a Bachelor's degree in Criminal Justice/Forensic Psychology from Kaplan University.