Alana Rivera

Customer Support Engineer at Frontpoint

Alana Rivera has four years of work experience. Alana started as a Server at The Cheesecake Factory in 2011, providing guests with a hospitable experience and suggesting products which best suit their needs. Alana then worked as a Server at Uno Chicago Grill in 2010. In 2008, they worked as a Take-Out Server/Hostess at Hard Rock International, where they dealt with guests complaints, created reservations, and maintained open communication between guests, staff, and management. Since 2015, they have been working as a Customer Support Engineer at Frontpoint.

Alana Rivera graduated from William E. Grady Career and Technical Education High School in 2005 with a High School Diploma in Audio Visual. Alana then attended George Mason University from 2010 to 2015, earning a Bachelor of Science (B.S.) in Information Technology.

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