Jeanna M DeCorte, MBM

Jeanna M DeCorte, MBM has worked in various roles since 2007. Jeanna M began their career at Cox Communications as a Retention Specialist, where they were responsible for responding to customer retention calls for all Cox residential services and product lines. Jeanna M also identified and resolved customer issues through creative sales techniques. Jeanna M then became a Universal Home Technician - Proficient, driving company vehicles between office, warehouse, and work sites, as well as installing, disconnecting, and troubleshooting video, high speed internet services, telephony services, and home automation services for residential customers. Jeanna M then moved on to roles such as CommCenter Specialist II, CommCenter Specialist I, NSC Billing, Cox Business Lead, Assist and Escalation Lead, and Technical Support Representative. In 2021, Jeanna began working at Frontpoint as a Product Support Supervisor and Associate Product Support Specialist.

Jeanna M DeCorte, MBM has a comprehensive education history. Jeanna M began their education in 1998, earning a BA in Music from Christian Life College-Stockton, CA in 2001. Jeanna M then attended the University of Phoenix, where they earned an AA in Business in 2009, a Bachelor of Business Administration (BBA) in Business/Corporate Communications in 2011, and a Master of Business Management in 2015. In 2020, they obtained a Project Management Professional (PMP) certification from the University of Phoenix.