FSCA South Africa
Alicia R Moses has extensive experience in consumer financial education and content development within the financial sector, currently serving as a Senior Consumer Education Specialist at the Financial Sector Conduct Authority since April 2018. In this role, Alicia integrates consumer financial education across regulatory functions, develops strategies, and creates content for various platforms, utilizing insights from behavioral economics. Prior to this, Alicia worked as a Specialist in Content and a Web Content Specialist at the Financial Services Board, focusing on consumer-related content and education programs. Alicia's prior experience also includes a role as a Copywriter at Publicis Advertising Agency, where responsibilities included scriptwriting and content development for well-known clients. Educational qualifications include a Bachelor's Degree in Communication Science and various certificates in management, storytelling, and active listening.
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FSCA South Africa
The FSCA's mandate is to enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability in South Africa. This is in line with the Twin Peaks model of financial sector regulations, as envisioned in the Financial Sector Act 2017 (FSRA).