The Operations and Program Management team at the Financial Services Regulatory Authority of Ontario (FSRA) ensures the effective and efficient execution of the agency's strategic and operational objectives. This team oversees the administration of key programs, manages project portfolios, digitizes operations, and implements business solutions to enhance regulatory processes for pension plans, insurance, and other financial services. By coordinating efforts across multiple functional areas, they support FSRA's mission to protect consumers and promote a competitive, high-standard financial services sector in Ontario.