Alan Makawa

Alan Makawa has a diverse work experience spanning multiple industries and roles. Alan is currently serving as a Senior Microsoft 365 Consultant at FSP since May 2021. Prior to this, they were employed by Network Homes, where they held the position of IT Business Analyst/M365 Consultant from September 2017 to May 2021.

Before joining Network Homes, Alan worked at Unily as a Business Analyst/Intranet Consultant from May 2017 to July 2017. Unily is a Microsoft Certified Gold Partner and a digital solutions consultancy that specializes in platforms such as SharePoint, Office 365, and Azure.

Alan also worked as a Business Analyst/Project Manager at IndiCater Ltd, a leading Hospitality Software provider, from August 2016 to April 2017. Their responsibilities included bridging the gap between clients and the in-house IT team, understanding business requirements, and creating specifications for solution development.

Prior to that, they served as a Business Analyst at Rammtech Digital from March 2015 to August 2016. Alan has also gained experience as a Business Analyst at Mitchells & Butlers PLC from June 2013 to February 2015, where they contributed to various business change projects and software upgrades.

Earlier in their career, Alan held roles at Premier Inn, where they served as a Guest Services Manager from June 2008 to June 2013, and at Wm Morrison Supermarkets Plc, where they worked as a Human Resources Manager from August 2006 to June 2008. Alan started their professional journey at Sainsbury's as a Human Resources Team Leader from April 2003 to August 2006.

Overall, Alan Makawa's work experience showcases their expertise in Microsoft 365 consultancy, business analysis, project management, and human resources management.

Alan Makawa's education history begins in 1994 when they attended Prince Edward School, where they obtained an Advanced Level degree in Computer Science. Alan then had a gap in their education from 2015. In 2019, they pursued further education at BCS-The Chartered Institute for IT and obtained an International Diploma in Business Analysis with a focus on Information Technology Project Management. Additionally, in the same year, they completed certifications such as Business Analysis Practice, BCS Certificate in Requirements Engineering, BCS Certificate in Systems Modelling Techniques, and IS Project Management Foundation. In 2020, they obtained the Agile Change Agent certification from APMG International. Furthermore, they acquired the Microsoft Sharepoint Online Masterclass certificate and the Microsoft Advanced PowerApps and Flow certificate in 2019. Alan also obtained the ITIL Foundation certification in 2018 from ISEB. Recently, in 2022 and 2023, they achieved certifications such as Microsoft 365 Certified: Fundamentals, Microsoft Certified: Power Platform Fundamentals, and Microsoft Certified: Dynamics 365 Fundamentals (CRM). It is worth noting that they are currently pursuing the Microsoft Sharepoint Online degree program at QA.