Swati Singh currently serves as Associate Vice President at FSS since October 2022, bringing extensive experience in sales and customer experience management across various organizations. Notably, during tenure at Mahindra Holidays & Resorts India Limited from February 2021 to October 2022 as Customer Experience Manager, Swati introduced key initiatives that enhanced customer satisfaction. Previous roles include Sales Manager and Sales Team Manager at Mahindra Holidays, where Swati launched the first Club Mahindra branch in Goa, achieving an average monthly sales of $47,000 in the inaugural year. Additional experience includes senior positions at Karma Group Global and Pernod Ricard, complemented by academic qualifications including an MBA in Marketing from Sikkim Manipal University and an Executive Management Program at the Indian Institute of Management, Lucknow.
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