Matthew Cole

Head of Fuel Bank Foundation at Fuel Bank Foundation

Matthew Cole has had a diverse professional journey, starting as a Business Analyst/Project Manager at MEB Midlands Electricity and later transitioning to roles at npower such as Group Product Manager and Domestic Markets Capability Manager. Currently, Matthew holds various leadership positions at SP Energy Networks, The Scottish Government, Energy UK, and Fuel Bank Foundation. With a background in geography and history/politics, Matthew excels in driving commercial transformation, policy implementation, and customer vulnerability strategies within the energy sector, making significant contributions to support vulnerable customers and drive positive outcomes.

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Nottingham, United Kingdom

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Fuel Bank Foundation

Over the past 5 years the Fuel Bank Foundation has supported hundreds of thousands of people across Great Britain. We work with customers of all GB energy suppliers, providing emergency heat and light to families on prepayment plans or who prepay for their energy. We’re there when their gas and electricity meters have run out of credit, and the lights go out and the pilot light is extinguished. Citizens Advice report that 140k households annually cannot afford to top up their meter and this will only increase with COVID-19. Now more than ever, the work that Fuel Bank Foundation does is vital: providing same day support to households in crisis, ensuring that their voices are heard by policymakers, and working towards a world where people don’t have to choose between heating and eating. Please visit our website at fuelbankfoundation.org.


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