Jessica Schafer

Jessica Schafer has a background in customer service and operations management. With experience at Fujitec Elevators & Escalators, Big Sky Call Centers Inc., Sears Canada, and GoodLife Fitness, Jessica has handled various roles such as Account Manager, Operations Manager, Senior Account Editor, Team Lead, and Customer Service Representative. At Sears Canada, Jessica ensured proper handling of products, processed customer returns, managed deliveries, and supervised department staffing. At GoodLife Fitness, Jessica focused on customer satisfaction, scheduling tours, appointments, and educating members on equipment handling. Jessica graduated from the Southern Alberta Institute of Technology in 2018.