Franz Alvarado

Franz Alvarado has experience working as a Team Manager at Fujitsu Americas since July 2013. In this role, Franz acts as a point of contact for escalations and manages daily metric and monthly KPI reports. Prior to this, Franz worked as a Customer Service Representative at SYKES Costa Rica from June 2012 to May 2013, resolving troubles related to orders, billing, products, and providing basic troubleshooting for network and equipment issues.