Gene Manuel is a ServiceNow Certified professional with over 30 years of experience across the technology landscape, specializing in IT, HR Service Delivery, and Customer Service Management. Currently, they serve as a ServiceNow Pre-Sales Solution Architect and Business Process Consultant at Fujitsu, following a tenure as Director at Harris County Municipal Utility District No. 196. Gene has extensive experience in presales solutions, technical leadership, and solution architecture, with a proven track record of delivering scalable solutions for enterprise clients. Previously, they held notable roles at companies such as Accenture and BMC Software, where they contributed to developing innovative services and supporting large-scale implementations. Gene holds degrees in Computer Information Systems and Journalism.
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