Ian McKenzie is the Head of Service Operations at Fujitsu UK, bringing extensive experience in service delivery management within the information technology and telecommunications sectors. Previously, Ian held various roles, including Service Manager at Cable & Wireless Communications and Head of Service Delivery Management at Applied Card Technologies, where they led a team to consistently achieve service level agreements. Ian's expertise encompasses IT Service Management, analytical skills, and team management, supported by qualifications such as ITIL Practitioner Level and ITIL v3 Foundation Level. Ian's educational background includes a Post Graduate Diploma in Management Studies from Teesside University.
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