Rachel Boon has extensive experience in service delivery roles, currently serving as a Service Delivery Consultant at McDonald's since June 2017 and as a Service Delivery Manager at Fujitsu Global since February 2016. Prior to these positions, Rachel held the role of Service Delivery Manager at Fujitsu from July 2013 to November 2015 and served as a Service Desk Analyst/Service Desk Manager at Marks and Spencer from April 2008 to July 2013. Rachel holds NVQ Business Administration Level 2 and Level 3 from Coleg Menai in North Wales and completed secondary education at Holyhead High School.
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