Ruth McDonnell is a seasoned professional in IT service management and consultancy, currently serving as a ServiceNow Technical Consultant and Developer at Fujitsu since March 2017. Prior experience at Scottish Water from May 2012 to March 2017 includes roles as Service Transition Specialist and Service Integration Analyst, where Ruth contributed to change management, configuration management, and supported ServiceNow system development. Earlier experience includes tutoring at University College Cork and an internship in quality assurance at QUMAS, where Ruth automated test scripts and collaborated with international teams. Educational qualifications include a BSc in Business Information Systems from University College Cork and an MSc in Information Systems Management from University of Galway.
This person is not in the org chart
This person is not in any teams
This person is not in any offices