Donald Herbst

Donald Herbst has a diverse work experience spanning various roles in the fields of ERP, implementation consulting, business analysis, client operations, and ticket operations. Donald is currently working as a Senior Onboarding Specialist at Fulfil.IO, where they aim to help merchants scale for growth by providing operational efficiency and customer satisfaction. Before that, they served as an Implementation Consultant at Brightpearl, assisting clients with the implementation of software solutions. Prior to that, they worked as a Business Analyst at AudienceView, where they guided clients through software implementation and provided creative solutions for their business needs. Donald also has experience as a Client Operations Manager at Front Gate Tickets, overseeing music festival ticketing operations and managing high-demand on-sales. Additionally, they served as an Assistant Director of Ticket Operations at the University of Missouri, managing ticket operations for various sports and implementing customer service initiatives. Donald started their career with internships at the University of Minnesota and the Minnesota Twins, gaining a foundation in ticket operations.

Donald Herbst has a background in Sport Management, obtaining their Bachelor's degree from Minnesota State University, Mankato in 2008 and their Master's degree in 2011. Donald also holds additional certifications such as Business Writing from Coursera, Certified ScrumMaster (CSM) from Scrum Alliance, and Lean Six Sigma Green Belt Certification from Six Sigma Global Institute.