Claudia Alejandra Ardila Palencia

Claudia Alejandra Ardila Palencia is an experienced operations professional with a diverse background in team management and customer care. Currently serving as Assistant Operations Manager and Team Manager at Full Potential Solutions since October 2022, Claudia has previously held significant roles at Asurion as Coach de equipo and at Sutherland as Team Manager. Additionally, Claudia has worked as Customer Care Team Lead at Medtronic and as Supervisor at Atento Colombia, demonstrating a strong capability in leadership and operational excellence across various organizations.