Ray Leon-Roman has extensive experience in customer service and technical support, currently serving as an Inbound Customer Service Representative at Performance Contact Services since December 2017, where responsibilities include assisting customers with credit monitoring memberships. Additional roles include Shipping and Receiving and Assembler at Full Spectrum Laser, as well as a Customer Service Representative at Sykes Enterprises, handling diverse customer inquiries for AT&T, Directv, and Uverse. Prior experience includes working as an HVAC Service Technician at Discount A/C & Heating, where installation and repair of HVAC systems were carried out, and as a Crew Member at Pizza Hut managing orders and transactions. Ray Leon-Roman also has a background in sales as a Sales Associate at Sears Home Improvement Products and holds an Associate of Arts degree in Music from the College of Southern Nevada, complemented by a certification in Heating, Air Conditioning, Ventilation, and Refrigeration Maintenance Technology from the Advanced Training Institute.
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