Lesley-Ann Villa

Lesley-Ann Villa is a skilled IT professional with extensive experience in technical support and system administration. Currently serving as a Sr. Help Desk Administrator and Jamf Admin at FULLBEAUTY Brands since June 2022, Lesley-Ann effectively utilizes JAMF Pro for managing Mac computers and provides expert guidance on best practices. Prior experiences include working as a Technical Analyst and Jamf Admin at FCB New York, where Lesley-Ann focused on ticketing systems and communication with the Global IT Team. As an IT Support Specialist at Rodeph Sholom School, support was provided to over 650 users, coupled with patch management and vulnerability assessments. Earlier roles also include IT Specialist at Yieldmo, where responsibilities involved conducting security audits and managing AWS accounts. Lesley-Ann holds a Bachelor's degree in Cyber Security from St. John's University.