Fullers360
Shannon Callahan is a seasoned IT professional with extensive experience in various support roles across multiple organizations. Currently serving as a Business System Specialist and previously as IT Support at Fullers360 since November 2018, Shannon has developed a strong skill set in business systems and IT troubleshooting. Prior to this, Shannon worked as a Service Desk Analyst at Carter Holt Harvey Woodproducts, providing first-level IT support, and as a Service Desk Officer at Dimension Data New Zealand, focusing on call logging and technical issue resolution for multiple clients. Earlier experience includes a customer support role at CallPlus Group, where Shannon addressed billing inquiries and technical issues, and an initial foray into the IT industry as an IT Trainee at Far North District Council. Shannon holds a Diploma in PC Support from Techtorium, completed in 2012.
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Fullers360
Fullers360 has deep roots in Auckland maritime travel and has been the leading ferry provider in Auckland for over 40 years. Beyond our essential role as a public transport provider to thousands of daily commuters, we offer a range of tourism products for the most sought-after coastal and island destinations.