Jamie Ahern, CLMS, serves as the Sr. Manager for Integrated Absence & Short-Term Disability (STD) at Sun Life since November 2022, overseeing a team of specialists in managing Family and Medical Leave Act (FMLA) claims and providing high-level customer service. Previous experience includes roles at The Hartford as the Group Benefits Central Region Team Lead, where management of a team of analysts ensured performance guarantees and customer service excellence, and as a Leave Management Specialist. Jamie's career also includes an Operations Manager position at ReedGroup, focusing on team performance and motivation, and a Short-Term Disability Case Manager role. Jamie has pursued higher education in Human Resources, holding a Bachelor's degree and an Associate of Arts degree from Seminole State College of Florida.
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