Julia Anna de Los Santos

Julia Anna de los Santos has a diverse work experience spanning various roles and industries. Julia Anna has worked at FullStory, starting in May 2021 as a Principal Customer Success Manager APAC, and later transitioning to the role of Director, Customer Experience, APAC from October 2022 to January 2024. Julia Anna then joined Catalyst Software in February 2023 as a Customer Experience Coach until January 2024. Prior to that, Julia worked at Hootsuite as a Senior Customer Success Manager APAC, Enterprise from June 2020 to May 2021, and as a Customer Success Manager APAC, Enterprise from March 2018 to June 2020. Before their roles in customer success, they held positions at Houzz Australia as an Account Manager from May 2014 to March 2018, and at Architect Prineas, EngineRoom Spaces, Caterwilliamson Architects, and Specifier Magazine in various architectural roles from 2011 to 2014.

Julia Anna de los Santos holds a Bachelor of Design in Architecture from the University of Technology Sydney. Julia Anna has additional certifications in Introduction to Coding from SheCodes, Fundamentals Certification Exam from FullStory, Developing a Learning Mindset from LinkedIn, and Ryan Holmes on Social Leadership from LinkedIn.