Justin Fournier

Principal Customer Success Manager at FullStory

Justin Fournier has a diverse work experience spanning multiple industries. Justin is currently serving as the Principal Customer Success Manager at FullStory, an award-winning digital experience intelligence platform. Prior to this role, Justin worked as an Enterprise Account Manager at DrChrono, a leading electronic health records company. Justin also held positions at MemorialCare, where they served as a Clinical Training Specialist II and a Software Implementation Specialist, and at Kareo as a Partner Implementations Specialist. Justin's earlier experience includes working at Microsoft as a Product Advisor, at Best Buy with the Geek Squad, and at Advanced Computer Synergy as a Technical Specialist. Throughout their career, Justin has demonstrated their expertise in customer success, account management, and facilitating the implementation of software solutions.

Justin Fournier attended Orange Coast College from 2003 to 2005, where they studied Computer and Information Sciences and Support Services. Justin also attended Coastline College from 2000 to 2001 and earned a degree in Cisco Internetworking with a field of study in Information Technology. In addition, Justin obtained several certifications from CompTIA, including CompTIA A+ ce Certification in 2017 and CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification, CompTIA Security+ ce Certification, CompTIA IT Operations Specialist – CIOS Stackable Certification, and CompTIA Network+ ce Certification in 2018.

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Previous companies

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Timeline

  • Principal Customer Success Manager

    November, 2021 - present