Luiz Paulo Oliveira Santos

Luiz Paulo Oliveira Santos is an experienced IT professional specializing in system support and operational analysis. Currently serving as a Pleno Systems Support Analyst at Função Sistemas, responsibilities include BackOffice support, system integrations, and second-level problem analysis. Previously, Luiz held multiple roles at TIVIT, ranging from Senior Support Analyst to Operational Support Analyst, where expertise in Active Directory, Windows environment management, and technical leadership was demonstrated. Earlier experience includes technical support at PCTec Soluções em Informática. Luiz holds a postgraduate degree in Cloud Computing from Centro Universitário Senac and a Bachelor's in Computer Science from Uninove, complemented by a technical diploma in Informatics from ETEC.