Rafael Rocha

Rafael Rocha has a diverse work experience spanning over several years. Rafael started their career as an Assistant Administrative at Contriprevi from September 2004 to October 2010. Moving forward, they worked as an Analyst of Support Systems at Provedor Web Brasil - WB Internet from February 2011 to September 2016. Rafael'sresponsibilities included managing servers, administering databases, and maintaining web systems. Rafael then joined Fidelize in April 2017 as an Analyst of Support Systems, where they provided ticket support, managed Linux environments, and supported internal tools and systems until December 2018. From December 2018 to December 2020, Rafael worked as an Analyst of Support/Systems at Funcional Health Tech, where they provided ticket support, supported Linux environments, and assisted with internal tools and systems. Lastly, they held the role of a Change Management Analyst at Funcional Health Tech from December 2020 until November 2022. In this role, they participated in process implementations and improvements, presented reports for audits, and conducted change committees evaluating risk and impact. Additionally, they facilitated the size and scope of proposed changes based on evidence of what would be published.

Rafael Rocha obtained a degree in "Análise e Desenvolvimento de Sistemas" from Centro Universitário da Cidade between 2005 and 2013. In addition to their degree, they have obtained several certifications, including but not limited to Introduction to Observability, Curso completo em Cyber Security (Segurança da Informação), Microsoft Azure Fundamentals (AZ-900), Minicurso IoT (Internet das Coisas) e Impacto na LGPD, AWS Cloud Practitioner Essentials, Containers Fundamentals, Cloud Fundamentals, DevOps Essentials, Lógica de Programação com JavaScript, RANSOMWARE & LGPD: Técnicas de Prevenção e Plano de Resposta para a LGPD, Scrum Foundation Certificate (SFC), LGPD aplicada à Condomínios e Portarias, ITIL v4 Foundation, Profissional de Privacidade de Dados (LGPD), WordPress II: páginas, temas e boas práticas - 8 horas, Certificação ITIL Foundation 1: Introdução ao gerenciamento de TI - 8 horas, Certificação Linux LPI Essentials parte 1: Evolution and Distributions - 8 horas, Docker: Criando containers sem dor de cabeça - 8 horas, Git: Controle e compartilhe seu código - 16 horas, and Java I: Primeiros passos - 12 horas. The specific months and years of completion for some certifications are not provided.