Annaleise Smith

Annaleise Smith has extensive experience in customer support and operations, currently serving as a Customer Operations Specialist at Fundbox since April 2017, where responsibilities include providing technical assistance to Fundbox Pay customers and maintaining training materials. Prior to this role, Annaleise excelled as a Customer Support Team Lead, overseeing the San Francisco Support Team and developing training materials. Experience at Postmates involved real-time support as a Fleet Support Specialist and addressing fraudulent activity as a Customer Support/Risk Prevention Specialist. Annaleise’s earlier roles at Gymboree, Build-A-Bear Workshop, Justice, and Subway emphasized guest satisfaction and issue resolution. Annaleise holds a Bachelor of Science in Business Administration and Management from the University of Maine and an Associate's degree in Business Administration and Management from Eastern Maine Community College.