Craig Blum

Craig Blum has over 20 years of experience in customer success and software engineering. Craig is currently serving as the Vice President of Customer Success at DealRoom. Prior to this, they held similar positions at Midaxo, Digital.ai, Connected2Fiber, LeveragePoint Innovations, and Curata. During their tenure at these companies, Craig demonstrated expertise in building and leading customer success teams, implementing standardized processes, and maximizing customer value. Craig also has experience in technical account management and software development. Craig's strong track record includes negotiating and closing contract renewals, doubling headcount, adopting CRM systems, and achieving high customer retention rates.

Craig Blum has a Master of Business Administration (MBA) degree from the Babson F.W. Olin Graduate School of Business. Craig also holds a Bachelor of Science (BS) degree in Management Science and Information Technology from Virginia Tech.